Shipping & Return Policy
1. Overview
At Moderno Minimalist, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our website.
2. Order Processing
Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: After placing an order, you will receive an email confirmation with your order details.
3. Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs. Delivery times and costs vary based on your location and the shipping method selected at checkout.
Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Express Shipping: Delivery within 1-2 business days.
4. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. Shipping costs will be displayed at checkout before you complete your purchase.
5. International Shipping
We offer international shipping to select countries. Delivery times and costs for international orders vary based on the destination and shipping method chosen. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
6. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
7. Shipping Address
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to update your shipping address, please contact us as soon as possible at Elias.ariza@afinancecompany.com
8. Delivery Issues
Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately at elias.ariza@afinancecompany.com. We will work with the carrier to resolve the issue.
Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us within 48 hours of receipt at elias.ariza@afinancecompany.com. We will assist you in filing a claim with the carrier.
9. Shipping Restrictions
Certain products may have shipping restrictions based on the destination. We will notify you if any items in your order are not eligible for shipping to your location.